I get a blank page when I do action on the Suitecrm! for example, creating a lead or a contact, deleting a lead, and so on!
I used the repair tool without any effect or diagnostic tool and found nothing new in the Suitecrmsystem.
I just asked here one week back about an issue, and I did fix it by using the reply of @chirag_biz309, but I do not know if it does affect anything else. I am new to the whole thing.
Why are you talking like that? I thought it was a forum to help beginners coming with problems with the software. I did not change anything to the code and am trying to get help with my problem and learning during the path.
I am not a database guy or a PHP coder, I am still just a user, and I explained what exactly happened to my system. You don’t have to show off that you are really smart and others are stupid and do know nothing!!
You don’t have to reply to my threat if you don’t want to help.
@OPS-Hesham you misunderstand the tone of my reply. I did not say I was clever and that you were stupid.
I just know from my looong experience in these forums that when people go into that mode of asking things from other users that they could easily get in a minute by googling, it’s not a good path. You grow dependent on others and you don’t learn. And if I spend my time answering that sort of question I don’t have time to help other people or answer more elaborate questions.
Finally, I didn’t answer you because I don’t know the answer. I’ve done it before, but I forgot how. I’d have to go into Google to be able to answer you. So I advised you to save your time and mine and go directly to Google yourself. No need to take it personally.
I do come here after googling my problem first, trust me.
I did not find any threat on the same issue, only stuff after the new installation, which is not my case. Therefore I asked here. However, excuse me as well. I and others rely on that CRM system; consequently, I am trying to get help ASAP. I will consider your advice next time.
I have checked your problem in my SuiteCRM instance v7.12.7 and PHP v7.4.
When the v7.12.7 instance was installed then I faced a “database failure” error in every module sub-panel. But after fixing this, I get to see sub-panel records of every module perfectly.
I have seen the fatal error in your suitecrm.log “Could not connect to DB server localhost as opssuitecrm. port: No such file or directory”, I think due to this your CRM instance does not work properly.
I just saw that while sending the screenshot to you. However, I did not have any problems before one week, and it seems that the DB server is not connected correctly why. But I have the database filled with new data daily as I use the CRM. I am not sure what is going on.
If I have this error, it means I can not access the database because I can not connect, which is incorrect. So what is going on?