I have a problem, when trying to update, when I press next under update, the screen just turns blank any advise,

Hi, Did you attach the correct screenshot? I can’t see anything about upgrades/updates here. However, Could you check your sugarcrm.log and suitecrm.log files for any errors? Also, check your Browser’s console when doing this process to see if there are any JS errors that occur. It may also be w…

Screenshot is correct, that is how it looks after I press “next” when under the update page,

sugarcrm.log does not have errors related to upgrade. suitecrm.log does not exist in /var/www/html/ regarding permissions the following command is executed chmod -R apache:apache /var/www/html JS console log: avigated to http://192.168.99.3/suitecrm/index.php?module=UpgradeWizard&action=index i…

Your permissions set on the SuiteCRM directory may be wrong. Depending on your instance/hosting solution, the permissions required may be different but usually we’d recommend similar settings to: sudo chown -R apache:apache . sudo chmod -R 755 . sudo chmod -R 775 cache custom modules themes data …

after changing permissions, I am able to upload to upgrade file But when reaching this screen, nothing more happens

After a restart of the server (after the installation totally stopped) the admin page now look like attached - Please any kind of advise is highly appriciated

Check your suitecrm.log and sugarcrm.log files for any errors. Also, open up the browser console, (CTRL+SHIFT+K on firefox) and see if any errors appear there, Also, turn on php error reporting and see if any errors show on this blank screen

Fixed turns out, again a permission error that showed up after the upgrade

SuiteCRM

Upgradescren turns blank

📦 Install & Upgrade Help

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