undefined loading

šŸ’¬ General Discussion
41

Thank you. Iā€™ll be back to you when itā€™s done but first should i delete my previous database and suitecrm?

42

If you have important data you should do a backup or else you donā€™t need to delete it because the fresh install will clear all the data contained.

Before I forgot to tell you that, once done you should delete the files unz.php and SuiteCRM-7.6.6.zip from your root folder

43

noted. thank you.

Iā€™ll be back to you when itā€™s done.

44

Hi amariussi,

Back to this procedure i follow it step by step but sill have the undefined loading and in some modules. :frowning:

45

Strange because I have tested on Hostgator.

Try doing Ctr-F5 as well as Admin->Repair->Quick Repair and Rebuild then chperms again
Then log out. close browser completely ( or just the tab, but open in different, previously closed browser)
Try also rebuilding all javascript and JS as well as .htaccess (all via Admin-Repair-> etcā€¦)

46

in chperms.php iā€™ll change the <?php $chmod_debug_mode = false; to true right?

47

you can do that but you will see output (a lot) on the screen, which also slows down execution

48

nothing happen, still the sameā€¦

quick question, I donā€™t know if really matter in installation thereā€™s a field called host name and i input localhost itā€™s fine or should i inpput the gator****.hostgator.com?

49

I assumed you knew!

During installation you will be prompted with several information.

Among this information:
. Database Name: the name of your db
. Host Name: the address where to find your DB. In Hostgator it should be localhost, but it may as well be something else that you should know
. etcā€¦

50

Do you mean you edited chperms.php and saw no output?

If it is so. How did you edit it? Are you sure you preserved it as a UTF-8 encoded file? If not it will fail, and you may not get any message.

In fact in the post in which you asked whether to set $chmod_debug_mode to true, the linees you pasted are not as they are in the script so I imagined you had corrupted the file, maybe with notepad or something else)

I recommend that you use Notepad++ (which is free) to edit your php files.
You can find it here:
https://notepad-plus-plus.org/download/

51

[quote=ā€œamariussiā€ post=34956]

when i run the www.mydomain.com/chperms.php thereā€™s no output display if I donā€™t change to true.

52

If you set to true you get display. Otherwise a white screen. Yu should be able to see when it has finished running because the ā€œwheelā€ of the browser will be turning.

The issue is: do the permissions change?

After you have executed chperms you should use Filezilla to verify if permissions have changed.

One more thing. According to my instructions before, you execute SuiteCRM by calling http://www.yoursite.com/crm

Where you have to change ā€œyoursite.comā€ with the actual value and ā€œcrmā€ also (depending on how you called the folder).

Try also deleting the old installation you had or at least make sure you are not opening that instance

53

Iā€™ve deleted the previous crm folder. and the url of suitecrm is http://crm.mysite.com/

54

Hi amariussi!

Thank you for your time to solve my query. I really much appreciated your effort. :slight_smile:

I just now realize the mapping It should be www.mysite.com/crm not crm.mysite.comā€¦hehe

55

you can use also crm.yoursite.com provided that you specify it in the appropriate config variables.

One more thing. After you have finished intalling SuiteCRM you should edit config.php to check that the default permissions are set correctly.

56

can you send over to me the default permissions in config.php. if you donā€™t mind.:slight_smile:

57 

  'default_permissions' => 
  array (
    'dir_mode' => 1533, // (decimal equivalent of octal 2775) - this is my recommended value, but beware that it may cause some security issues. Others use 1517, 1528 0r 1533
    'file_mode' => 493,  // (decimal equivalent of octal 755) - this is my recommended value, but beware that it may cause some security issues. Others use 644, 660 or 664
    'user' => '<enter you user or leave blank - only the two single quotes with no space inside>',
    'group' => '<enter you group or leave blank - only the two single quotes with no space inside>',
  ),
1 Like
58

Thank you for the steps, this worked for me.

However I still get some random undefined messages in a few area,s primarily when creating custom fields.

Please see image below.

If anyone can help me figure this out?

I set my permissions for the themes folder to 777, however that did not work. I changed it to 755 and still no changes. I ran a quick reubuild/repair and no changes.

I can make new fields, it generates undefined in various areas however the fields are still created and appear to work.

Thanks

59

Apply 775 (or 777 if needed) to folders-> cache custom modules themes data upload with recursive.

1 Like
60

That worked! Just tested it out. I used filezilla to make the changes to 775 recursive to folders only.

Thank you very much. I just gave you your first Karma :slight_smile:

Thanks again!