did you setup a suitecrm.conf file in apache/sites-available ; if so where does the folder point to?
Some installed fine but not working ideas…
which admin password are you using, your application password or db user password?
I think the main web page should come up even if your back end DB (MariaDB, MySQL, etc) is not online, granted, it will soon crash on the next page when a DB request is made
does the cPanel/Softie install ask you to define an app username and password?
which version of SuiteCRM is being installed, I believe there are different rights on v7 vs v8 (/var/www/html/suitecrm with www-data if using Ubuntu)
It’s normal for a lot of people in forums to complain that you are asking for help with little specifics. Your problem could be anywhere.
Can you install VirtualBox on your PC/Mac/Linux and walk through an test/temp install there? I’ve found that very helpful for rolling out projects. Just keep taking snapshots so you don’t have to repeat work.
I can get to a login screen but nothing I do will allow me to log in with the credentials provided.
It’s like the app is working but the credentials are wrong. I can access the database, and I can see the root user is admin but I have no way of changing the password as I don’t know the encryption used.
UPDATE users SET user_hash = MD5(‘admin’) WHERE user_name = ‘admin’;
I’ve used with single quote and double quote around the username, and always get the following error: #1054 - Unknown column ‘‘admin’’ in ‘where clause’
I’ve tried with and without backtics around table names as well, but still no luck. Always the same error.