SuiteCRM V8 and Mautic 5 Integration - Current Status

Thanks so much for the update and the news that you have it working on 5.2.3, we’ve not been able to determine our issue, even after making sure we were on the same version of PHP that you suggested.

Agree, much improved in usability and stability.

Did you edit the code as per my blog post? Thats all I had to do.

Do you get fields in the plugin that come from SuiteCRM? Where is your problem?

Is v6.x coming soon?

How to download this zip file?

You could simply download it from their git release:

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@pstevens it looks like the bot marked your issue to stale. Did they merge your code changes into new version?

They never do. I raise issues all the time, no one does anything with them and after a few months if no one comments they just automatically get marked stale.

The issue resolution is much better here at SuiteCRM :slightly_smiling_face:

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I think we need to apply same changes in Mautic v7.1

No changes are ever migrated into the new version. You have to manually apply the patch each time you upgrade.

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Why are we getting the below error on Contact Mapping tab?

At least one required field is not mapped.

Check your required fields in the field options in Mautic. If for example “last name” is a required field and you have not mapped to a field in SuiteCRM then you will get this message.

Yes, we are selecting CRM email, last name and status as email, late name and alternative on the Mautic. But, it is not working. Also, we are trying to go on 2nd or 3rd page to view remaining fields but it is not working.

Anyone using Mautic v7 with SuiteCRM? Shall we consider Mautic v6?

I’m on Mautic 7 no issues.

In the Sugar CRM URL field, do we need to use https URL or http with IP address?

We tried with https and it is not working.

Here’s a walkthrough video on how to set it up.

Thank you, we have watched your video.

Error:

cURL error 28: Connection timed out after 10001 milliseconds (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for OUR URL. 

Do you have curl installed on your server?

Can you verify the connection outside of Mautic?

Can be:

  1. curl not installed

  2. bad password

  3. bad url

  4. bad username

  5. Suitecrm in an internal network not reachable from Mautic

Keep trying.

curl is installed on the server.

I think it is connection issue.

curl -vk --connect-timeout 10 https://WEBSITE/service/v4_1/rest.php

It was DNS server issue.

resolvectl status

Then you need to update in netplan(/etc/netplan/) and apply changes

sudo netplan apply

Does the SuiteCRM version affect integration with Mautic? :thinking:

Not that I’ve ever had a problem with