I’ve noticed that you have done lots of work on proprietary support for calendars and contacts, and I’m sure it’s of great value to many folks out there but there is this threadthat remains ‘orphaned’ out there. I’m just wondering if there is someone who can address it as it’s related to calendar and calendar sharing.
Hi all. I have installed the Outlook plugin in Oulook 2013. It is adding the CRM events into Outlook calendar but the time isnot the correct one. it is adding the GMT time but my local zone is GMT +3
I have some strange issues with plugin v2.0 beta.
I have installed it on Outlook 2013 and it works. But from time to time Outlook disables it during startup because it takes too long to load. This happens rarely but once in a few days a have this problem.
On the other hand even when plugin is loaded and works correctly there is an warning being logged in Event viewer saying that the plugin is disabled. And it is not. So every time I start Outlook it logs a warning but it actually loads this add-in.
See pic 1
However when I try to close Outlook I twice got a message box asking if I want to save changes (even thou I haven’t made any change)
Then I have to close this two message boxes so that Outlook goes off.
See pic 2
I suppose these are bugs (or probably 1 bug) that will be solved once this plugin goes to final release.
When is this planned?
Hopefully the post I have just put on that thread answers the question. The WebDAV login loop is down to the calendar client trying to log in for write access to the SuiteCRM iCal feed. However, this is read only so the login fails. If you tell the client accessing the calendar that the feed is read only then, in my experience, everything works fine. Hope this helps.
when syncing tasks and calendar entries are the relations to a certain contact synced too?
Can journal entries also be synced? I know journal is deprecated by microsoft but still there and pretty useful to quickly record a phone call, webchat, sms etc…
UPDATE: So actually the tasks do sync - one way, from CRM to Outlook 2016, but not in reverse. Any new tasks made in outlook are not synced to CRM, and any previously synced tasks from the CRM that are edited in outlook are no longer synced back to the CRM (and in fact become duplicated in outlook).
Also, tasks only sync if they have dates set - no dates in the CRM means no sync to outlook.
And of course, there is still no option to create new leads from the plugin, which it really needs. Either that or the mail portion of SuiteCRM needs updating and fixing to have a useful Email<->CRM working relationship.
The files are Visual Studio solution and project files. The SuiteCRMAddinSetup project will be listed as “incompatible” in Visual Studion, if you don’t have Installshield. The Setup.exe is the compiled setup program that will install it on your machine.