SuiteCRM 8 Beta - Install Questions

📦 Install & Upgrade Help
5

Legacy rewrite internal server error

Related posts

As raised on the following post:

Errors

From the post mentioned above:

Possible root cause

Misconfiguration in the legacy .htaccess

This can happen if the the site url provided during the install is not the correct one.

Debugging the problem

Check the .htaccess file under /your/crm/path/public/legacy.

Your RewriteBase should have something like /public/legacy. Check the following excerpt.

<IfModule mod_rewrite.c>
    Options +SymLinksIfOwnerMatch
    Options -Indexes
    Options -MultiViews
    RewriteEngine On
    RewriteBase /public/legacy

Solution

Note:
Please check the if you have mod_rewrite configured. The following thread may help SuiteCRM 8 Beta - Install Questions - #3 by clemente.raposo

Solution 1

Try updating RewriteBase to /public/legacy

Please also make sure that the site_url on /<your-crm>/public/legacy/config.php is correct. It should be pointing to your legacy path, something like: https://<your-host>/public/legacy

Note: Please note that if your vhost is not directly pointing to /<your-crm>/public and you have SuiteCRM installed on a sub-folder like https://<your-host>/suite-8/public you will need to add something like /suite-8/public/legacy to RewriteBase. And something like https://<your-host>/suite-8/public/legacy to site_url on config.php

Solution 2

Try re-installing. When running the ./bin/console suitecrm:app:install command, please make sure that the url provided points to your SuiteCRM 8 main path:

  1. if you have your vhost pointing to /<your-crm-path>/public the site url should be something like https://yourhost/

  2. if you have your vhost just pointing to /<your-crm-path>/ the site url should be something like https://yourhost/public. Note: Ideally you should not use this option, as only the files on public should publicly available.