I ask you for help, because I use “SuiteCRM” on a website hosted on OVH (using Plesk), and like i said on the subject,
i have a probleme with the Outgoing Mail configuration.
When i try to send a test email i have the following message :
[Performing Task - “One moment please…”]
But, the message stay on the screen and i never receive this email …
I’m pretty sure to have set right informations on the form :
I can give you some troubleshooting ideas if you are a developer, are you? You don’t have to be an expert, you just need to go in some files and uncomment some lines of code.
I am a student in development, not a true developer for the moment. But i think i can follow your instructions.
I can give you some error i saw on different log of the website if that can help you ?
there are several commented lines there that you can use to troubleshoot. This will help you see what is actually being sent out to the SMTP server, edit those fields for tests, and get a full SMTP log.
You could uncomment the lines further below to get a full SMTP log where you can see exactly what your server is complaining about. However, I think your server isn’t complaining, I think it simply cannot be reached through the network.