New User Help Needed

💬 General Discussion
1

Hi Everyone,

I’m evaluating SuiteCRM as a Salesfoce replacement. I have it set up on an Amazon EC2 Linux instance with load balancer.

SuiteCRM Version 8.7.1
PHP 8.2.26
Apache - 2.4.58

I can access it using the domain url and almost everything appears to function as it should except:

  1. when I use the search to find an account for example, it returns the name but the link assigned is using the IP instead of the domain name and the link fails. All other links I have tried are correctly using the domain name.

  2. In an account record, the website url has the CRM domain in front of the account website address.

Any help sorting this out would be appreciated. Please let me know if more details are required.

Thanks,
…Dave

2

Hi, welcome to the Community! :tada:

Please check your config.php for a value called site_url, which is coming from what you provided when installing. Maybe that needs to be updated to a domain name instead of an IP address.

1 Like
3
4

Thank you both for the quick responses.

I’m trying to locate the files. I’ve tried whereis config.php and it gives no results. I tried find and it says no file found.

I’ve browsed and don’t see anything. My installation appears to be in var/www/html/crm

There’s no .config files there and it has the followitn directories:
bundles
dist
extensions
legacy

It has these files:
favicon.ico
index.php
robots.txt
site.webmanifest

Am I looking in the wrong directories?

…Dave

5

Update:

Apache sends the incoming traffic to var/www/html/crm/public

It’s files are:

favicon.ico
index.php
install.php
robots.txt
site.webmanifest

The directories are:

bundles
dist
extensions
legacy

6

var/www/html/crm/public/legacy/config.php

Do you have your web server root set to below?

var/www/html/crm/public

Download zip file from here and extract in your var/www/html/crm/ folder

You need to transfer file from local system to EC2 server.

7

Your installation doesn’t seem to have all the directories. You should see a public directory, for example.

Did you use the package, or just pulled from git?

8

Thanks everyone. I’ve been too busy to try anything but will check out the info provided as soon as I can.

…Dave