Hello,
During the connection with the configured LDAP, I have this message “invalid credentials” which appears.
Would you know where this error could come from?
Thank you for your help
Hello,
Here is what the logs tell me:
[LDAP ERROR][49]Invalid credentials
Wed Jan 19 15:30:19 2022 [22793][-none-][FATAL] SECURITY: ldapauth: failed LDAP bind (login) by user1, could not construct bind_user
Wed Jan 19 15:30:19 2022 [22793][-none-][FATAL] SECURITY: User authentication for user1 failed
Wed Jan 19 15:30:19 2022 [22793][-none-][FATAL] SECURITY: User authentication for user1 failed
Wed Jan 19 15:30:19 2022 [22793][-none-][FATAL] FAILED LOGIN:attempts[1], ip[xxxxxxx], username[user1]
thank you for your help 
This error message comes when your LDAP Connection is failed which you’re trying to connect using the LDAP Credentials.
Can you please check your LDAP Credentials correct or not.
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thank you it was the password that was not good
Let me know if you need ant other help with anything.
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Hi @jessica1 , I just wanted to ask: is this in the Authentication Problem at the LDAP configuration or the credentials of the LDAP user that I want to login to in SuiteCRM??
Check full information on this: LDAP - Invalid credentials