Hi team!
I do not know how to use portal for joomla combined with suitecrm how. Please help manual.
Thank you.
Hi there,
For Joomla
Once you have downloaded the Joomla component, you need to navigate to your Joomla admin. Once there, navigate to Extensions -> Extensions Manager. There is an upload option. Upload the Joomla AOP component zip. Once uploaded, navigate to Components -> advanced-openportal. Here you need to specify your SugarCRM URL/username/password.
For SuiteCRM
Navigate to Admin -> AOP Settings. Here you need to check the box âEnable Portalâ and then enter the url for your Joomla instance where the portal is located. Save these settings.
Navigate to the contact you wish to create a portal user for. Ensure it has an email address. In the action menu, there should be an option âCreate Portal Userâ. Clicking on this will give you a confirmation that the portal user has been created. An email will be sent to the contact with the URL of the portal and their login credentials.
Thanks,
Will.
Hey dinhaidang,
You can also check this out. http://www.suitecrm.com/wiki/index.php/Userguides#Advanced_OpenPortal Details the module to a high level. Many folks on here, including me, have spent a significant time working with and deploying the portal. Several absolute gotchas are DNS/FQDN, web dir permissions and required PHP libraries. I was missing curl when I was installing. Watch your php and web server log files carefully if something shouldnât work.
Always shoot questions and log snippets to the community for help.
Cheers,
-Nate
Hi there,
I installed Suitecrm and Joomla component 3.x.
But OpenPortal Advanced Settings configuration steps in Joomla (My Sugar link still works well), I have declared in suitecrm admin account. But not that confirm successful configuration (any account).
When accessing the joomla error appears.
Error
You must be logged in to use the portal
Please guide how to fix it.
Thank all!
Attachments error!
Hi there,
Have you pointed to your SuiteCRM instance from Joomla and then edited AOP Settings in Admin of SuiteCRM to point to your Joomla instance?
You then need to create a portal user by clicking the button on a contact in SuiteCRM.
Thanks,
Will.
Please an example For Jommla URL and other example For SuiteCRM URL.
I am not clear how to set
Hi there,
You specify the Joomla URL in Admin -> AOP Settings in SuiteCRM. You then need to navigate to your Joomla installation and navigate to Components -> advanced-openportal and enter your SuiteCRM url/username & password.
Thanks,
Will.
Please an example For Jommla URL www.axample.com/joomla/
And other example For SuiteCRM URL www.axample.com/suitecrm/
I can not configure please help.
Put some examples of the URL
Thank you for your valuable help
Joomla portal installationâ>ok
settings on suitecrmâ>ok
but now in my contacts I canât see any âcreate porta userâ or similar button
How can able contacts to portal?
Hi Ruberto,
As soon as you save the email address for the contact record you will find a portal user creation button in detail view
I have this same insue. I canât see the portal user creation button.
Any other idea of to solve it?
Maybe the problem are in permissions?
Or with my language pack (pt_br)?
Or with the user set in Joomla?
Is there a way to isolate and identify the problem?
I finally solve this insue, but in my system there is no template for this activation, so I created one.
The problem is that I can´t find the right variable that will the password for the contact.
Does anyone know what would be the correct variable?
Hi $contact_name,
An account has been created for you at $portal_address.
You may login using this email address and the password $joomla_pass
Hi there,
Currently, I am having problem using this functions.
I am getting this message âFailed to create portal userâ under SuiteCRM when I click âCreate Portal Userâ.
Seems like the portal user create script jump to
http:///index.php?option=com_advancedopenportal&task=create&sug=
but that link doesnât seems to return anything.
Under the joomla --> extend --> advence openportal setting
I have the suite url , and the employee username/password (I can use those to sign into suite)
if I just click on the menu link via joomla, it only say âYou must be logged in to use the portalâ but after login with joomla access, it say âThis account does not have portal accessâ after I sign in.
can you point to me what I am doing wrong?
thanks!
Have you checked if the homepage of Joomla is set as âpublicâ?
yes⌠it is public. Do you know where we can try to track the problem? since joomla didnât return anything to the get query from suitecrm.
http:///index.php?option=com_advancedopenportal&task=create&sug=
it just say âFailed to create portal userâ without any other explaination?
Hi.
I had a few problems at the beginning - but now it works.
A couple of things you can do to debug this:
- On the SUITE host use ngrep (or similar utilities) to check the incoming traffic, and see whether any traffic comes in from the JOOMLA host when you press the button, this way you are sure the URL is correct
- On the JOOMLA host check the outgoing interface for traffic going to the SUIT host to see whether it gets out.
- Make sure both can see its each other
- increase the log level in the SuiteCRM admin panel to at least WARN, if not INFO to see that the data is actually received
- Create a NEW user for just this purpose (sth like openportal) and give that user admin rights at the beginning so there is no access problems, but make sure you reset this back to normal user
- when you created the details on the joomla host copy and paste those to try a login into the SUITE host to see whether they are correct
- use telnet SUITHOST 443 from the JOOMLA host and see whether you can get to it
- use telnet JOOMLAHOST 443 from the SUITE host and see whether you can get to it
[li]Check âhttps://YOUR_SUITE_HOST/YOUR_SUITE_INSTALL/soap.php?wsdlâ from the JOOMLA host whether you can see it and the soap interface returns XML.
[/ul]
May want to check if you can resolve the name of your suite server (if AOP is targeting name) from joomla. I didnât have cURL installed on the joomla server. There are pretty clear errors in your web server logs should you be faced with that.
So after trying to get 7.4RC to work with the portal i had no luck so i decided to reinstall Version 7.3.1 I got the AOP working but i wanted to know if there is a way to have the username and password stored under the contact. Also when i log into joomla with the user there is no option to create a case or see any docs etc.
I also this problem:
Please help me,
Thank,