I am currently importing contacts into SuiteCMR.
When importing contacts, the import summary shows me 1700 successfully imported contacts but when I go to the “Contacts” module I find 1760.
I can’t see where they are coming from.
(before the import there were 0 contacts in my instance)
Has anyone encountered this problem before?
Thank you for your help.
did you have a closer look at the csv? I once was experiencing something similar, back then the issue was caused by a malformed csv (I believe it was about nested double quotes like "this is my text "and a quote in it""). Just a wild guess, but maybe it helps
E: are there any hooks or workflows that could trigger a contact creation as well?
I have checked the csv file and it is good. I have also emptied my database and re-imported my contacts.
The problem is related to the display in suitecrm, it displays the same contacts 2 or 3 times
When I select a display of the contact “richard”, suitecrm does not give me the hand to perform actions.
I have to select both views of the “richard” contact, so that I can do actions in batch.
and you can see on the screenshot that I have selected 2 contacts “richard” but suitecrm only detects one selected contact.
However, in my database there is only one contact “richard”.