Records appear multiple times (duplicated) in listview

đź’¬ General Discussion
14

Hi, this is not sufficient.

The listviewdefs contains a contextmenu which also includes references to the linked account module. This causes the duplicate search results even when the account_name field is removed from the listviewdefs.

To resolve this:

Edit
custom/modules/Contacts/metadata/listviewdefs.php

In case this file doesn’t exist, create it by:

  • Open Admin / Studio
  • Navigate to Contacts / Layouts / List View
  • Move the field “Account Name” in “Default” to either “Available” or "Hidden
  • Click “Save & Deploy”

In the following entry

  array (
    'width' => '20%',
    'label' => 'LBL_LIST_NAME',

you will find further below:

    'related_fields' =>
    array (
      0 => 'first_name',
      1 => 'last_name',
      2 => 'salutation',
      3 => 'account_name',
      4 => 'account_id',
    ),

Comment out “account_name” and “account_id”:

    'related_fields' =>
    array (
      0 => 'first_name',
      1 => 'last_name',
      2 => 'salutation',
//      3 => 'account_name',
//      4 => 'account_id',
    ),

and save.

Now contacts related to multiple accounts will display only once.

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