Error with frontside on Suite Crm 8

💬 General Discussion
1

Hello again! Has anyone faced problem with frontside? This issue appeared only when i moved my CRM to the other host, one custom module and some fields disappeared in edit view. However they are still in Studio, but when i try to create Task(for example) these fields are absent. Its strange because on my local host its all worked fine.

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As you can see they are in edit view, but in creating form fields fields Sales_stage and Person_view disappeared.

This also happening to my custom module. Its installed in my crm and i can see it in my studio even in my group modules (its 4th in “Sales” array)

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But when im try to find this header?, its no more in group module

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The only error i get in

2025/03/17 19:43:20 [crit] 1942672#0: *51887990 openat() “/var/www/user2133044/data/www/newcrm.d0053501.atservers.net/public/legacy/cache/jsLanguage/Home/ru_ru.js” failed (13: Permission denied), client: 37.214.64.1, server: newcrm.d0053501.atservers.net, request: “GET /legacy/cache/jsLanguage/Home/ru_ru.js?v=94NHqf6Lklj76fLk9cxgTw HTTP/1.1”, host: “newcrm.d0053501.atservers.net”, referrer: “http://newcrm.d0053501.atservers.net/legacy/index.php?module=Home”
2025/03/17 19:43:20 [crit] 1942672#0: *51887990 openat() “/var/www/user2133044/data/www/newcrm.d0053501.atservers.net/public/legacy/cache/jsLanguage/Home/ru_ru.js” failed (13: Permission denied), client: 37.214.64.1, server: newcrm.d0053501.atservers.net, request: “GET /legacy/cache/jsLanguage/Home/ru_ru.js?v=94NHqf6Lklj76fLk9cxgTw HTTP/1.1”, host: “newcrm.d0053501.atservers.net”, referrer: “http://newcrm.d0053501.atservers.net/legacy/index.php?module=Home”
[Mon Mar 17 19:43:20.988059 2025] [core:crit] [pid 2349746] (13)Permission denied: [client 37.214.64.1:0] AH00529: /var/www/user2133044/data/www/newcrm.d0053501.atservers.net/public/legacy/cache/jsLanguage/Home/.htaccess pcfg_openfile: unable to check htaccess file, ensure it is readable and that ‘/var/www/user2133044/data/www/newcrm.d0053501.atservers.net/public/legacy/cache/jsLanguage/Home/’ is executable, referer: http://newcrm.d0053501.atservers.net/legacy/index.php?module=Home

Ive tried to set other permissions in config.php, but no changes. Also tried quick and rebuild and rebuild .htaccess. But none of these solution didnt help. This problem appeared when i create custom module and customized my Task module in my previous topic: Fatal error while trying to remove date start and due start in task module in studio

A writing this because before that its all worked fine. I could git pull all my changes to other host and no problem appeared.

2

I am not 100% sure. I think the suite8 displays editview and detailview fields according to the detailviewdefs.php i.e. detail view layout. Can you please try making a change on detailsview and check the editview page.

3

Hello. Thank you for replying.
If i try to do this i got this error message

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4

It looks there is some issue in the metadata file. Can you please try Quick Repair & Rebuild option and try again.

5

I did it many times. Even delete whole crm and pull again. But nothing changed :confused:

6

Please delete ‘prod’ folder from the {root}/cache folder in case if you haven’t already done it.
If above doesn’t help, try php bin/console cache:clear command from the command line and hard reloading the application.

7

Ok, ill try this. But what do you mean hard reloading?

8

Sorry about the confusion. Please open the URL on a new tab of the browser and hold Ctrl and F5 to force the browser to reload a web page from the server instead of using the cached version stored on your computer

9

Hello, i tried this but nothing help. Thanks for responding but maybe im just create new host and try to pull there. Maybe this problem would be solved

1 Like
10

Maybe custom view of the user is set so the fields are not showing? I think this overrides the studio settings.