Error to visualization information SuiteCRM 8.6

[davidhdzara]

Hi there,

I installed SuiteCRM 8.6 on a server with GoDaddy using the following setup:

PHP 8.2

However, when I log in to SuiteCRM, the information doesn’t display correctly, I changed to PHP 8.1 but the error persists

[anthony.oak.castro]

Hey @davidhdzara,

Welcome to the community

This sometimes happens when file permissions aren’t set correctly.

Here are some similar topics that might help you:

SuiteCRM 8.2 design issues (Home and Email pages)

I just installed SuiteCRM 8.2 and the home like this (see below). Any idea why? Pages like Account, Contacts, etc. appear to load fine. The emails page looks broken as well. I’m using php 8.0 [image]

Some Pages shown without CSS

New installation of 8.6.0, everything went fine. The problem is that many if not most pages are shown without formatting (CSS). Create Leads shows fine, Show Leads also fine, but Import Leads and the Home Page for example are a mess without CSS. PHP 8.2 MariaDB 10.5.23 All pre-installation checks showed OK How do I get every page to show correctly?

[davidhdzara]

Hi @anthony.oak.castro

Thanks for help me.

You were indeed right.

I changed the permissions on all files in the directory and now it works right

Thanks again.

[chris001]

Excellent @davidhdzara
Please click “Solution” right under @anthony.oak.castro response, to help other users with the same error find the solution faster.

[admin.uniqual.it]

Hi @ anthony.oak.castro,

may i request you to clarify these settings, as i’m new to suite crm and facing the same issue on home page and some other pages.

[anthony.oak.castro]

Hey @admin.uniqual.it, welcome to the community

What setting are you referring to? the permissions?

If so, this section of the docs can help:

However, please have in mind that the permissions to set it will depend on your setup

Downloading & Installing

[admin.uniqual.it]

Thank you for your response @anthony.oak.castro .

I wanted to put that i have configured permission as 775 to all folders and files, except some config files.
but it is not working still, can you suggest something which i am missing or should do.

Thanks

[pgr]

Permissions don’t mean anything without ownerships. Are your files owned by the same user that your web server is running under?

[admin.uniqual.it]

Hi @pgr ,

Yes, all files are owned by the same user that our webserver is running under

[rsp]

Follow steps mentioned in this topic:

Issues after upgrading from 7.14.4 to 8.6.1 - missing formatting in HTML

I managed to fix the problem. In my case it was due to my theme which for some reason did not load correctly. I was simply in my user preferences and did a reset. Right after that no more display problems. I hope this can help other people who are in the same case as me.