Error displaying user - normal user

[Avalosoe]

Hi, good morning. I’d like to see if you can help me with the following problem:
I have a SuiteCRM 7.14.6 installation, which came from a migration from SugarCRM 5.6.
In the Cases module, I have assignee information and data that shows the name of the user who edited/modified the information.

However, now in SuiteCRM, I see that the user is no longer displayed at startup, and I can’t select any values ​​when editing.
In addition, the information where the user name was previously displayed now includes the user ID:

Could someone help me with this problem?
I ran a couple of tests, and it only works and displays the information if the user querying is an administrator; if not, it doesn’t appear.
However, I require this not to be the case, since I can’t make all users administrators, and I need them to be able to access the user list, view their names correctly, etc.

[rsp]

Do you have any roles set?

Roles and Security Groups

Was it working before? Make sure user is assigned to the role & security group, if you have any.

[pgr]

I would check the database to see if the user’s table is properly created and that it contains the valid user ids and matching user names…

This looks like a faulty migration…

[sinergiacrm]

Error en asignación de usuario - usuario normal

Buenas, SuiteCRM tiene el módulo de Security Suite integrado por defecto. En SugarCRM CE había que instalarlo manualmente. En Security Suite existe una opción para filtrar la lista de usuarios. ¿Puede ser que sea esto? Administración-> Configuración de grupos de seguridad [Selection_881] Si no es esto, se me ocurre de volver a recrear la vista quitando y poniendo el campo otra vez en Estudio. Pero si los administradores sí que lo ven, tiene pinta de que es lo primero. Suerte