Has anyone here experienced that the e-mail signature is not loading correctly/automatically sometimes with lag if you have loaded the HMTL code directly into the database instead of the CRM frontend?
We loaded the HTLM code directly to the Db so it would stay consistent and not being messed up by the WYSIWYG editor. But after we done that you can to click the email switcher dropdown a few times for it to load.
Maybe, could be similar to mine. It worked perfectly before I messed with the DB and saved my HTML/CSS code there. I feel a bit silly though @pgr because I been browsing the link you posted but I cannot seem to find the actually fix suggestion. All I could find/read was a bunch of discussion about the issue.
@pgr do know if the new system is bugged in regards to signatures?
Now they do not load at all or just partly where the all html code is stripped so its just text with no formatting at all.
I basically now have to copy/paste the html email signature manually.
Well in version 7.13.1 they donāt load, (or at least not properly).
Also one you changed from one mail account to another it wonāt allow you to switch to the previous email account back which is quite annoying. I used to do that sometimes in the older version as it made the template reload which was useful in the event it did fail to load the first time.
Ok, so simply wait until you can see they are āconfirmedā working so to speak?
I been thinking about doing that in the past but been worried about that if we didnāt update to the newest patch that we might run with security holes/security leaks etc.
So maybe its me that is being āstupidā and installing those patches straight away?
Actually, when a new version is released we wait at least a couple of weeks and sometimes months before we install it on production for our customers.
We take time to test them on our test servers and we also carefully look at the forum and GitHub issues to find out if other SuiteCRM users have found problems with these new releases.
That can be a problem with security issues but we believe it would be a bigger issue if all users complain about a new bug.
Thanks for sharing; Iāll think I will do that for the future, its way smarter. Because this sucks to sit with a buggy system. It makes way more sense.
Hi pgr.
Do you know a way to get around this issue with the email templates not loading (or in some cases just loading text stripped from the html code)?
Because this is quite annoying to have to sit and copy paste the html code from a Notepad++ file (just what I use), over to the inbuilt tinymce email client every time you need to send a email.