I’m just starting my journey with SuiteCRM and I like it a lot.
I’ve encountered one problem, though - I can’t send e-mails from user accounts.
I’ve correctly definied all the SMTP settings (when I run a test within the config, the message gets through), but when I go to Emails module and try to send a message from there, I get an error “Error Sending Email. Please contact your administrator for assistance.” and in most of the cases I also get logged out (“You have been logged out because your session has expired.”). I also tried enabling system SMTP account for user and changing their SMTP server to this one, with no avail…
When I look at the logs, I see the following entry, no matter if I try using system or user-defined SMTP account:
Tue Apr 10 20:55:34 2018 [41252422-bd01-74c2-80ea-5acce2014d05][SECURITY] User XXXi attempted to send an email using incorrect email account settings in which they do not have access to.
I’ve had the same problem when running SuiteCRM 7.10.2.
I’m using Gsuite SMTP with TLS on port 587.