Hi everyone. 
I wonder if there is any fix yet for the broken email client?
Right now it is more or less uselessā¦
Kind regards
PowerQuest
Right now it is more or less uselessā¦
Hi @PowerQuest,
Gonna take a look at this now, what version is this in? Assuming 7.11.18?
See: https://github.com/salesagility/SuiteCRM/issues/8913 and https://github.com/salesagility/SuiteCRM/issues/8956
Not much to help there atm but it is being debugged 
Unable to replicate any issues on this one, done an upgrade from 7.10.19 to 7.11.18.
Let me know some more specifics and if you could specify the issues your running into that would be grand
Do you have this one applied?
Thereās also a new one which isnāt tested yet:
Its this version:
@Mac-Rae
If you look in the Browser Dev tool you can also see a bunch of references to that the WSYIWYG editor is failing to load:
Kind regards
PowerQuest
These problems can be reproduced on https://demo.suiteondemand.com.
1- Go to the detail view of an account
The browser console shows
TypeError: null is not an object (evaluating ātinymce.activeEditor.setContentā)
2- Click on the email address
3- Select a template in the compose window
The template is not entered in the body
And the same error is visible on the browser console.
But it works correctly in the list view:
1- Go to accounts list view
2- Click on an email address
3- Select a template in the compose window
The template is correctly entered in the body
1 Like
Well I sure hope SuiteCRM fixes these bugs soon in the next update. 
hey @PowerQuest this solution worked for me and a few othersā¦https://community.suitecrm.com/t/email-templates-not-loading/68637/87 Flushing your browser cache is the hard part. Also, it seemed to work better for me on Firefox for some reason.
Hi @pstevens thanks sharing for the tip; that is very appreciated. 
I will for sure check that out.
Kind regards
PowerQuest
If you havenāt the chance already an issue on GitHub would be appreciated