7.10 Report fields header shows “undefined”
can you attach a screenshot + version of operating system (server), browser, database & PHP versions.
thx
mysql Ver 14.14 Distrib 5.7.21, for Linux (x86_64) using EditLine wrapper
PHP 7.0.22-0ubuntu0.16.04.1 (cli) ( NTS )
Apache/2.4.18 (Ubuntu)
Ubuntu 16.04 LTS
I don’t see any “undefined” in your screenshot… can you try it on the live demo and see if it works well there?
Sorry, this Add File on this forum doesn’t seem to work well.
The file is uploaded correctly, I can look at your screenshot, I just don’t see any “undefined” labels in it…
You can upload files to
https://pastebin.com
and images to
https://pasteboard.co
Ok, I see now. I tried it on my test system, and on the live demo, and it works fine in both places.
Please try a few repairs from Admin / Repair (including any javascript stuff). If it doesn’t fix it, my advice would be to just ignore it, it might be a caching problem and it will fix itself.
However if you see "undefined"s in more places in the app, I would recommend (re-)checking your permissions.
Repair doesn’t fix it. It also showing on dialog pop windows, hard to choose what to click as all options undefined.
https://pasteboard.co/HbqjgcT.png
Should mention that this worked well before 7.10 on exact same environment.
Ok, let’s go check your permissions. Please remind me if we’ve already tried this on another thread, I can’t remember every one 
What are the instructions you get on the bottom of the Admin / schedulers screen? (That gives me the username your web server is using).
What do you get when you type this from your SuiteCRM root folder?
ls -al(that gives me a quick glimpse of what your permissions are currently like)
/var/www/suitecrm$ ls -al
total 2560
drwxr-xr-x 21 www-data www-data 4096 Feb 19 18:32 .
drwxr-xr-x 7 root root 4096 Feb 19 18:37 ..
-rw-r--r-- 1 www-data www-data 411 Feb 19 18:32 bower.json
drwxrws--- 2 www-data www-data 4096 Feb 19 18:32 build
drwxrwxr-x 16 www-data www-data 4096 Feb 19 18:18 cache
-rwxr-xr-x 1 www-data www-data 3587 Feb 19 18:32 campaign_tracker.php
-rw-r--r-- 1 www-data www-data 3094 Feb 19 18:32 CODE_OF_CONDUCT.md
-rwxr-xr-x 1 www-data www-data 1027 Feb 19 18:32 composer.json
-rwxr-xr-x 1 www-data www-data 114330 Feb 19 18:32 composer.lock
-rwxrwxr-x 1 www-data www-data 797 Mar 4 13:48 config_override.php
-rwxr-xr-x 1 www-data www-data 11046 Feb 19 18:32 config.php
-rwxr-xr-x 1 www-data www-data 10120 Oct 26 18:09 config.php.org
-rwxr-xr-x 1 www-data www-data 5052 Jun 29 2017 cron.php
-rwxr-xr-x 1 www-data www-data 2446 Jun 29 2017 crossdomain.xml
drwxrwxr-x 10 www-data www-data 4096 Feb 19 18:32 custom
drwxrwxr-x 3 www-data www-data 4096 Jun 29 2017 data
-rwxr-xr-x 1 www-data www-data 2386 Feb 19 18:32 dictionary.php
-rwxr-xr-x 1 www-data www-data 12566 Feb 19 18:32 download.php
-rwxr-xr-x 1 www-data www-data 2390 Feb 19 18:32 emailmandelivery.php
-rwxr-xr-x 1 www-data www-data 4918 Feb 19 18:32 export.php
-rwxr-xr-x 1 www-data www-data 967627 Jun 29 2017 files.md5
-rw-r--r-- 1 www-data www-data 1689 Feb 19 18:32 .gitignore
-rwxr-xr-x 1 www-data www-data 2808 Feb 19 18:32 HandleAjaxCall.php
-rw-r--r-- 1 www-data www-data 1405 Aug 2 2017 .htaccess
-rwxr-xr-x 1 www-data www-data 2367 Feb 19 18:32 ical_server.php
drwxr-xr-x 58 www-data www-data 4096 Feb 19 18:32 include
-rwxr-xr-x 1 www-data www-data 2374 Feb 19 18:32 index.php
drwxr-xr-x 6 www-data www-data 4096 Feb 19 18:32 install
-rw-r--r-- 1 www-data www-data 19881 Aug 2 2017 install.log
-rwxr-xr-x 1 www-data www-data 31893 Feb 19 18:32 install.php
-rwxr-xr-x 1 www-data www-data 2275 Feb 19 18:32 json_server.php
drwxr-xr-x 3 www-data www-data 4096 Jun 29 2017 jssource
drwxrws--- 7 www-data www-data 4096 Feb 19 18:32 lib
-rwxr-xr-x 1 www-data www-data 34539 Jun 29 2017 LICENSE.txt
-rwxr-xr-x 1 www-data www-data 2313 Jun 29 2017 log_file_restricted.html
-rwxr-xr-x 1 www-data www-data 2376 Jun 29 2017 maintenance.php
drwxr-xr-x 2 www-data www-data 4096 Feb 19 18:32 metadata
drwxr-xr-x 3 www-data www-data 4096 Jun 29 2017 ModuleInstall
drwxrwxr-x 119 www-data www-data 4096 Feb 19 18:32 modules
-rwxr-xr-x 1 www-data www-data 2886 Feb 19 18:32 pdf.php
-rwxr-xr-x 1 www-data www-data 304 Feb 19 18:32 php_version.php
drwxrws--- 2 www-data www-data 4096 Nov 28 16:47 public
-rwxr-xr-x 1 www-data www-data 3837 Feb 19 18:32 README.md
-rwxr-xr-x 1 www-data www-data 73 Jun 29 2017 robots.txt
-rwxr-xr-x 1 www-data www-data 3588 Jun 29 2017 run_job.php
drwxr-xr-x 12 www-data www-data 4096 Feb 19 18:32 service
drwxr-xr-x 2 www-data www-data 4096 Jun 29 2017 soap
-rwxr-xr-x 1 www-data www-data 4088 Feb 19 18:32 soap.php
-rw-r--r-- 1 www-data www-data 123980 Aug 2 2017 sugarcrm.log
-rwxr-xr-x 1 www-data www-data 5327 Jun 29 2017 SugarSecurity.php
-rwxr-xr-x 1 www-data www-data 154 Feb 19 18:32 sugar_version.json
-rwxr-xr-x 1 www-data www-data 2296 Feb 19 18:32 sugar_version.php
-rw-r--r-- 1 www-data www-data 125129 Mar 11 15:34 suitecrm.log
-rwxr-xr-x 1 www-data www-data 168 Feb 19 18:32 suitecrm_version.php
drwxrwxr-x 6 www-data www-data 4096 Jun 29 2017 themes
-rwxr-xr-x 1 www-data www-data 839 Feb 19 18:32 .travis.yml
-rwxr-xr-x 1 www-data www-data 5839 Feb 19 18:32 TreeData.php
-rwxr-xr-x 1 www-data www-data 910426 Feb 19 18:32 upgradeWizard.log
drwxrwxr-x 4 www-data www-data 4096 Feb 26 19:27 upload
-rwxr-xr-x 1 www-data www-data 2248 Feb 19 18:32 vcal_server.php
-rwxr-xr-x 1 www-data www-data 2976 Feb 19 18:32 vCard.php
drwxrws--- 18 www-data www-data 4096 Feb 19 18:32 vendor
drwxr-xr-x 2 www-data www-data 4096 Jun 29 2017 XTemplate
drwxr-xr-x 8 www-data www-data 4096 Feb 19 18:32 ZendI am intrigued by your case, your permissions seem just fine, but you do have a very broken system 
What do you get when you do this command:
ps -ef | egrep '(httpd|apache2|apache)' | grep -v `whoami` | grep -v root | head -n1 | awk '{print $1}'This will tell me which user your Apache server is running under.
Also, check what you have in your default_permissions in config.php , and try a few of the Javascript repairs in Admin / Repair.
ps -ef | egrep ‘(httpd|apache2|apache)’ | grep -v whoami | grep -v root | head -n1 | awk ‘{print $1}’
www-data
grep default_permissions config.php
‘default_permissions’ =>
Tried rebuild and repair
Don’t just try “Quick Repair and Rebuild”, try the other Repairs.
Ant that grep doesn’t show anything about default_permissions, you need to edit the file and grab that part of the array, it spans several lines.
‘default_permissions’ =>
array (
‘dir_mode’ => 1528,
‘file_mode’ => 493,
‘user’ => ‘’,
‘group’ => ‘’,
),
Try this
'default_permissions' =>
array (
'dir_mode' => 02775,
'file_mode' => 0755,
'user' => 'www-data',
'group' => 'www-data',
),
then delete “cache/themes” folder (it will get recreated)
No change after doing all of that.
Then I am really sorry, but I am running out of ideas to help you. Normally this is really simple but there is something in your system that doesn’t work right. Could be some special .htaccess file, some peculiar security configuration in your web server, some strange customization. I don’t know.
The only way forward from here would be to use a debugger and see exactly where the code is breaking.