ZIP (Postal) Code Invalid

đŸ’¬ General Discussion
1

Hello all,

I just have a quick question about editing account detail.

When someone registered for an account, it takes Canadian ZIP (postal) code.
(Canadian zip code consists of alphabets and numbers)

But, later, when I try to edit the account (adding or deleting something), it does not allow me to save, because of this error ‘Missing required field: Zip Code Invalid’.

It does not happen with US zip code.

I attached a picture, please check.

https://drive.google.com/file/d/1Ah2IZ9B3meyVn4lZKyHg6j2HlQN3nc15/view?usp=sharing

Also, I attached a configuration picture of that field.

https://drive.google.com/file/d/1xByNucyCLDyHT-FRAhpwNkoizZo1U8vN/view?usp=sharing

Does anyone know how to fix this issue ?

Thanks,

2

What Version are you using?

3

AlxGr,

I am using version 7.5.3
Sugar Version 6.5.23 (Build 1061)

https://drive.google.com/file/d/1Uyatxlzy1yYd_pCHfjVduC5u2BnsxKeW/view?usp=sharing

Thanks,

4

That’s an old version. Why don’t you upgrade to a newer version?

5

It is being used in my company.

I can’t update without permission lol