We have been working with SuiteCRM for many years and it is an excellent application. It is easily molded. Apparently the problem is due to lack of skills as a developer.
Personally, we are a small company and have been working on suitecrm since 2019 . We started with Zohocrm but the idea of being dependent on a company that held our information did not seem to us a good strategy for the future. We tried a lot of CRM before testing Suitecrm and it proved to be reliable, fully customizable with a top community! We now own our data and have really been able to adapt our CRM suite to the particularities of our business and our working methods . And the rest is yet to come. The limit with suitecrm is only the limit we give ourselves!! When you don’t know how to use a tool, it is easy to say that it is bad rather than admit the limit of its skills!!
@webcoreinc your experience of finding it to be “a nightmare” using things that thousands of people use without problems is consistent with a misconfigured server, ownerships/permissions problems. This is by far the most common problem people face when installing SuiteCRM, but it’s also not too difficult to solve.