Initially I want to congratulate the Salesagility by SuiteCRM because I believe this differentiated and relevant project that has enabled many companies to the beginning of most demanding CRM projects hitherto almost impossible, especially those small businesses.
I am unable to set up a condition of a workflow with difference of 8 hours between Creation Date and Modification Date of a Case.
I’ve tried various ways of setting this condition, but all without success.
Is there any tutorial, manual or video about configuring workflows in SuÃteCRM? Can you help me?
Now, I have a problem with one action on Workflows: I need to automatically populate a date field in the act of creating a new case, where the expected date will be equal to four hours after the creation date of the case.
I have already registered my testimonial as you asked for, and I am available to help with a lot of suggestions for improvements to SuÃteCRM, including to assist you with the translation of documentation into Portuguese/BR.