so i’m trying to create a workflow that makes a project that uses a project-template when an opportunity is created but if create the opportunity it gives me a blank screen and after i reload the page it creates a project with nothing populating the project.
the blank screen only happens on the live version, the local version gives me an http error 500 which is triggered by the workflow.
the suitecrm.log produces the following error: SugarPHPMailer encountered an error: invalid address.
edit:i have tried a different workflow that doesn’t produce an error but it still doesn’t populate the project with the required fields (name, date, tasks, etc…)
The Process Audit items shouldn’t still say running, that would imply to me that they’re stuck somewhere down the line
I’ve noticed, more often than not, it’ll be due to emails
(which would make sense as you mentioned an “invalid address” error above)
Does the workflow have any sort of “Send Email” action as part of it by chance?
(Or another workflow that has a Send Email action that could run on the same records?)
It may also be worth double checking your CRM’s Email Settings, confirming that Email can be sent from the CRM.
In terms of a demo, I believe there is a SuiteCRM demo available here:
we got a new fresh installation, and the workflow is working fine. as for the previous one there aren’t any send email functions that where active (at least non that i know of) and i sent a test email which was working fine also. I’ll give you an update if we find out what was causing the error.
hmmm, I imagine it’ll be difficult to cleanly remove Resources as it will be used heavily across the CRM, including many modules
Did you want to remove it from just the Email templates?
Or remove it from the CRM in general?
Also, just to clarify, if you replicate the exact Workflows/Project setup on the new install, does everything work as expected?
( Workflow Process Log completing / Emails sent / Scheduled Job Log items showing as "Done")