WorkFlow - Send email 1 week before Task is due

SuiteCRM Forum - English Language SuiteCRM General Discussion
#1

Hi all,

I’m trying to set up a WorkFlow to email the user 1 week before their task is due to start but I can’t get it to work. It doesn’t send the email.

For testing purposes, I’ve set it to remind 10 minutes before so that I can make sure it works.

Any help would be appreciated.

Kind Regards.

#2

Greater than or Equal to Now - 1 week(or 7 days).

#3

Hi Will,

Thanks for your reply. Changing it to Greater than or equal to Now… sends the email as soon as the task is created. The function that i’m looking to implement is that the email be sent 1 week before the task is due to start.

I changed it to Equal to Now - 7 days (5 mins for testing purposes) and work flow did not send the email.

Any ideas on how to get the work flow to carry out the action 7 days before the task is due to start?

Kind Regards,