Workflow Not Assigning to User in Role

💬 General Discussion
1

I’ve got a workflow set up to sense a new lead that comes in through the web site (Field: Lead Source, Value: Web Site) and assign it to the least busy user in the role Booking Agent. It’s not making the assignment. I tried hard coding a particular user, and that worked. I’ll attach a screen shot of my workflow configuration. This is what shows up in my log file:

Fri Apr  7 00:09:27 2023 [989328][1][ERROR] SugarBean.load_relationships, Null relationship name passed.
Fri Apr  7 00:09:31 2023 [989328][1][ERROR] fromUser: Conversion of 2023-04-07 06:08:58 from user format m/d/Y H:i failed
Fri Apr  7 00:09:31 2023 [989328][1][ERROR] fromUser: Conversion of 2023-04-07 06:08:58 from user format m/d/Y H:i failed
Fri Apr  7 00:09:31 2023 [990187][1][DEPRECATED] Array
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and

Fri Apr  7 00:13:03 2023 [1008941][1][WARN] There is no any workflow to run
Fri Apr  7 00:13:04 2023 [1008710][1][DEPRECATED] Array
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Workflow
Workflow1578×842 24 KB

Any thoughts? Thanks all.

2

Can you please tell us which version of SuiteCRM you’re using so we’ll check in that version because we’ve checked in SuiteCRM-7.13.3 and it’s working perfectly in that.