Workflow Email Action not saving

Hi, I’m trying to make a workflow that sends an email to all records that are created by an API user. I added an email action to send to the Record Email and saved the Workflow.
However I found that the emails were not sending. When I went back to the Workflow, I found that the email address section was no longer filled in - as if it had never saved.
There are no errors in suitecrm.log
Am I doing something wrong or is this a bug in the software?

System:
SuiteCRM 7.9.6
Ubuntu 16.04
PHP 7.1

I’m having the exact same issue. I create the workflow, and in the actions panel select Send Email, click the + icon to add an email address (or user, I tried both), and click save. Immediately go back and edit the workflow and that email address/user is gone, but the rest of the workflow saved properly.

FYI this is only happening on version 7.9.6, I have another instance of SuiteCRM 7.9.4 and it does not have this issue

Has anybody checked if this issue is already reported on GitHub? If not, it might be useful to create an issue there. Thanks.

I couldn’t find one on there so I created a new one

1 Like

I found out that my workflow does send the intended emails, I just need to re-enter them every time I edit the workflow. Just so you know, you might be able to get it to work temporarily until a fix is proposed.