I have a workflow which is designed to send emails to people who are entered as delegates for an event.
The workflow seems to complete fine as soon as I add the first delegate to the event, and they are then sent an email as per the workflow. At this point under Process Audit the status switches from failed to complete.
If a few hours / days later I then add a second delegate to the same event, it seems to ignore them completely and they don’t get sent the email. It’s as if being complete means the workflow will never run again, even on records that have never triggered it.
I thought maybe Repeated Runs would help, but when I do that the delegates then all receive the same email again and again every 5 minutes. (and it appears to build up a massive process audit log very quickly).
What is the solution to this as I can’t be the first person wanting to do something like this?