Hi, I have the same issue. I set the permission via File Manager and the file directory. I tried both 755 and 775. Do I need to run the actual command for it to work? Unfortunately, I don’t exactly know how I can run the command or which part of my server.
@imatterph you can find which user name your web server is running under in Admin / Schedulers, in the crontab instructions at the bottom. That is the user name you should use to set correct ownerships.
Hi thank you for your response. Yes, that’s the same server I’ve always been using. What I mean to say is where I can actually run the command line. The SSH command from my Terminal in Mac just doesn’t seem to work with the command lines instructed. Also accessing the Terminal now in my Cpanel, the same thing. This is the farthest I’ve been to tinkering with the commands.
Those variations you mention between www-data, apache and nobody, tell me you’re not really looking at the specific user name in Admin / Schedulers. There is only one correct user name to use and it’s written there.
I tried all possible combinations even that as well. The command seemed to go through without the sudo before the chmod. But I receive a response on these parts:
chmod: cannot access cache': No such file or directory chmod: cannot access custom’: No such file or directory
chmod: cannot access modules': No such file or directory chmod: cannot access themes’: No such file or directory
chmod: cannot access data': No such file or directory chmod: cannot access upload’: No such file or directory