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💬 General Discussion
1

Hi ,
When opening CRM we basically get our dashboard but when we then try and open contacts we get an error loading page.
Thanks
Jo

2

Gives us some basic info please…

  1. SuiteCRM version

  2. Is it a new installation? Or was it working well before? What changed before it stopped working?

  3. You are likely getting a PHP fatal error, and it should be logged in one of your logs.

3

add these 2 lines at your index.php at top

ini_set(‘display_errors’,1);
error_reporting(E_ALL)

4

Hi,

  1. SuiteCRM version - 7.2 (Getting errors when upgrading to more recent version)

  2. Is it a new installation? Or was it working well before? What changed before it stopped working? - We have had this installation with no issues for more than 2 years. Nothing changed, we went on holiday, came back and it stopped working.

We are getting this error when trying to log into Modules:

There was an error processing your request, please try again at a later time.

I also cannot load the Administration tab.

  1. Could you please explain how to access the logs?

Thanks

5

Hi there, I have and I get this:

ini_set(‘display_errors’,1); error_reporting(E_ALL) {“content”:"\n

Any input on how to fix?

Thanks

Joelle

6

Not adding the text exactly at the top, rather after the PHP tags like below


<?php

ini_set('display_errors',1);
error_reporting(E_ALL);

Other areas to check logs would be suitecrm.log file located on the Root of your installation and in Browser you can Open Console Tab (Press F12) and see if it shows any errors.