Where we have to update domain name? 🤔


Our IT team updated the domain name, do we have to update it somewhere in SuiteCRM and email settings?

Thank you so much for your attention and participation.

In config.php on site_url

Yes, I have updated there.

Since DNS has changed I think we need to update email settings too? :thinking:

What is this error? :thinking:

SugarPHPMailer encountered an error: SMTP Error: The following recipients failed: abdcd@rsp.com: SMTP; Unable to relay recipient in non-accepted domain

You can’t send an email from domain1.com through domain2.com. That’s not a SuiteCRM issue I don’t think. You would need to authorize domain1.com to send on behalf of domain2.com in your SPF record. I’m thinking that’s your issue.

If your outbound email is set at domain1.com and your users are sending from domain2.com your going to run into this issue.

Thank you! I guess I need to get email domain details from IT administrator to fix this.