Where is the "web server user's crontab file"

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I am trying to set up my Cronjob and it says to firstly edit my web server user’s crontab file…What is it? Where is it? and how exactly do I edit it?

I got the rest.

I’m on a shared hosting platform, installed it with Softaculous and am running 8.0.1

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So the “crontab” is my cron.php?

And when SCRM is saying:

“In order to run SuiteCRM Schedulers, edit your web server user’s crontab file with this command:
sudo crontab -e -u investo5”

How exactly am I editing it? Am I replacing something? or just adding it to the bottom? Or does it mean I need to type in this command somewhere and eh command will edit the crontab file?

I tried putting the command in my “Terminal” app from CPanel and got this:

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Try omitting the sudo, use just

crontab -e -u investo5

This command, with the -e flag, opens the system editor so you’re taken to a text file. You edit it by adding the line at the bottom, like the instructions say.

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I’m not being smart when I ask this but is there a version of SuiteCRM that just works? Right from installation through to using it to do what it is designed to do without bugs?

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What you are facing is not a bug at all. And it’s an easy admin task…

This is about asking the operating system to launch a regular job, it needs to be done from the OS.

Try just crontab -e

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OK, crontab -e gave me this screen. What do I do from here? It’s got all the same lines as my “Cron” app ha in cpanel

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It’s the first time you mention that you can edit the Cron jobs from CPanel, and that you in fact did add the SuiteCRM cron job there…

So, are the jobs running already? In Admin / Scheduler, if you enter a frequent job like Process Workflow Tasks, what do you see there in the Last ran successfully field?

Does it show a recent time, like one minute ago? Is it showing in the correct timezone?