Where do I access my Database on the hosted solution?


We are running the suiteCRM on demand hosted solution and I can’t seem to find an option to access / export our database.
Could anyone please point me in the right direction?

Any help would be much appreciated.

Kind regards,

Hi Gerrit,

What access do you need specifically?



Hi Will,

Thanks for your response!
I would like to view table data to look for ID’s for certain table rows.
Specifically, in this instance, the Id’s for my custom dropdown values so
I can select these values when I create a contact from an external source.

Thanks for your time!


Hi Gerrit,

You can view the keys/id’s of drop downs in Admin -> Drop Down Editor and/or Admin -> Studio -> Drop Down Editor.

Kind Regards,


Thanks Will,

You are right!
I thought I needed a database Id to link a dropdown value to a custom field.
I was wrong …

I was wrong and you are right. I said it.

Thanks again!