I have an install whose clients are students and SuiteCRM is primarily used for tracking admissions. Leads come in from web, are qualified and converted to “students”. (contacts).
I have a decimal field in the LEAD = gpa_c and field in the CONTACT = gpa_c both are setup exactly the same and should on conversion transfer from LEAD to contact. It used to work just fine. However, just recently started populating 0.00 in the Contact on conversion instead of say 3.75 from the lead.
There are some errors in the log, but not sure if relevant. The fields I’ve double checked and are matched exactly.
When this started happening I did change the server version of PHP from 7.1 to 7.4, I left the subdomain on 7.1. I’ve since upgraded SuiteCRM to a version that supports 7.4 and Upgraded PHP to 7.4. That didn’t seem to solve the problem.
I’m not sure what else to check or what else could be causing this. Anyone have any other things I can check/troubleshoot?
Here’s what I get in the log:
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_ADDR_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROMNAME_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_NAME_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_ADDR_NAME_DOESNT_MATCH_REGEX]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_ADDR_NAME_IS_INVALID]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_ADDR_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROMNAME_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_NAME_IS_NOT_SET]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_ADDR_NAME_DOESNT_MATCH_REGEX]
Fri Mar 18 17:04:58 2022 [10383][b784daf2-cd26-976f-7f11-5bfc4fba56ac][FATAL] A language key does not found: [ERR_FIELD_FROM_ADDR_NAME_IS_INVALID]
(BTW the b784daf2-cd26-976f-7f11-5bfc4fba56ac is the user ID)