v7.4 Beta 1 - Multiple Errors in Log Immediately After Install

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1

Immediately after installing v7.4 Beta 1, I noticed the following errors in the logs. Thought I’d report it to you guys:

Wed Oct  7 09:10:02 2015 [1475][1][FATAL] quotes for projects_quotes failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] holidays for users_holidays failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] project_resource for projects_users_resources failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] project_resource for projects_contacts_resources failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] holidays for users_holidays failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] project_resource for projects_users_resources failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] assigned_user_link for tracker_user_id failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] Class Connectors does not exist, unable to rename.
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] Class CustomFields does not exist, unable to rename.
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] Class Audit does not exist, unable to rename.
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] holidays for users_holidays failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] project_resource for projects_users_resources failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] aor_reports for aor_report_aor_fields failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] aor_reports for aor_report_aor_conditions failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] tasks for aos_contracts_tasks failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] notes for aos_contracts_notes failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] meetings for aos_contracts_meetings failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] calls for aos_contracts_calls failed to load
Wed Oct  7 09:10:02 2015 [1475][1][FATAL] emails for emails_aos_contracts_rel failed to load
Wed Oct  7 09:17:02 2015 [1736][1][FATAL] Scheduler cannot write PID file.  Please check permissions on cache/modules/Schedulers/lastrun
Wed Oct  7 09:17:10 2015 [1637][1][FATAL]  Query Failed: SELECT parent_id, parent_type FROM favorites WHERE assigned_user_id = '1' AND deleted = 0 ORDER BY date_entered desc: MySQL error 1146: Table 'suitecrm.favorites' doesn't exist
Wed Oct  7 09:17:43 2015 [1738][1][FATAL]  Query Failed: SELECT parent_id, parent_type FROM favorites WHERE assigned_user_id = '1' AND deleted = 0 ORDER BY date_entered desc: MySQL error 1146: Table 'suitecrm.favorites' doesn't exist
Wed Oct  7 09:17:46 2015 [1738][1][FATAL]  Query Failed: SELECT parent_id, parent_type FROM favorites WHERE assigned_user_id = '1' AND deleted = 0 ORDER BY date_entered desc: MySQL error 1146: Table 'suitecrm.favorites' doesn't exist
Wed Oct  7 09:19:02 2015 [1757][1][FATAL] Scheduler cannot write PID file.  Please check permissions on cache/modules/Schedulers/lastrun
2

Hi kagbasi,

The install ran fine for me.
Ensure that the download from the website completed successfully, It seems you have files that can’t be found for some reason.
Also, make sure that the .zip that is downloaded is extracted successfully and completely.

Before beginning the install, ensure that you set the correct permissions on the extracted Instance.
The install should run fine if you have filled in correct/appropriate values.

After the install is completed, please Re-set the permissions to the correct values. Also, go to your config.php file and look for the array “default_permissions”
What values do you have for the following?:

array (
    'dir_mode' => ,
    'file_mode' => ,
    'user' => '',
    'group' => '',
  ),
3

Yes, the install ran fine for me as well. It wasn’t a clean install, but rather an upgrade from v7.3.1. I am able to login and everything seems to be working fine, but just those entries in the log caught my attention. Are you suggesting that I do a clean install?

To answer your question, here’s what’s showing for “default_permissions”:

  'default_permissions' => 
  array (
    'dir_mode' => 1528,
    'file_mode' => 432,
    'user' => 'www-data',
    'group' => 'www-data',
  ),
4

Ah, I was under the impression that you were unable to access or use the CRM. However, if everything seems to be running fine then that’s good to hear.

Although, for the record, we normally recommend the following for dir_mode and file_mode:
‘dir_mode’ => 1517
‘file_mode’ => 420

5

Sigh… I had similar errors on upgrade to 7.4.4, well at least this one. And search by favorites isn’t working

Wed Oct  7 09:17:46 2015 [1738][1][FATAL]  Query Failed: SELECT parent_id, parent_type FROM favorites WHERE assigned_user_id = '1' AND deleted = 0 ORDER BY date_entered desc: MySQL error 1146: Table 'suitecrm.favorites' doesn't exist

I’ve been searching for a solution here: https://suitecrm.com/forum/suitecrm-7-0-discussion/6904-7-4-favourites-how-do-you-filter-listviews

But haven’t been getting any responses… I don’t know that this error is actually in anyway related/concerning, but at least it gave me something to search for on the forums.

sieberta