Hello,
We have been looking around to implement a CRM for our project.
The project entails reaching out to other universities, sign them in an institutional contract. Then authorize specific Professors within that institution to use our free service. The professors can then authorize their affiliates (lab managers etc) as well… so the work flow is something like
Institution ----many—> professors ----many—> affiliates
We want to use SuiteCRM for the whole workflow, communications, helpdesk etc ? Is it possible? In terms of Accounts / Contacts / Leads / Opportunities etc… how would it conform to this workflow… We are not doing any sales per se… since it is a free service within a policy framework…
Can anyone give their input.
The project is a wonderful tool for research in human development.
Many thanks