USERNAME and PASSWORD

English Language - Forum Advanced OpenSales, Workflow, Portal support
1

Hello

I am wondering if anyone can tell me how to reset a portal password. It seems if you recreate an already existing user it will tell you that creation has failed user already exists. If I delete the contact and then recreate the contact and try creating a new portal user the system will generate an error telling you that the email already exists.

Any assistance is appreciated

2

Hi,

SuiteCRM leaves the authentication and portal passwords to the Joomla framework. You can login to your Joomla administration section and change passwords there using the user manager.

Hope this helps,
Jim