Uprading from Version 7.12.8 to latest 7 series version

📦 Install & Upgrade Help
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Step 1: Preparation and Backups

  • Back up everything: Create a complete snapshot/backup of your web directory and database.

  • Check environment limits: Increase PHP execution time and Apache/Nginx timeouts (e.g., max_execution_time = 600 and Apache Timeout 900) to prevent HTTP 500 timeouts during heavy upgrade tasks.

  • Verify PHP version: Ensure your server runs a compatible PHP version for the intermediate steps before jumping to PHP 8.4 for 7.15. [1, 2, 3, 4, 5]

Step 2: Phase 1 Upgrade (7.12.9 to 7.14.x)

  1. Visit the SuiteCRM Download/Releases Page to grab the specific intermediate upgrade package (e.g., SuiteCRM-Upgrade-7.12.x-to-7.14.x.zip).

  2. Log into your SuiteCRM 7.12.9 instance as an administrator.

  3. Navigate to Admin → Upgrade Wizard.

  4. Upload and run the 7.12.x-to-7.14.x package through the preflight and commit steps. [1, 2, 3]

Step 3: Phase 2 Upgrade (7.14.x to 7.15.x)

  1. Download the latest SuiteCRM-Upgrade-7.14.x-to-7.15.x package (or direct package to 7.15.2) from the official SuiteCRM Releases.

  2. Go back to Admin → Upgrade Wizard in your updated 7.14 environment.

  3. Upload the 7.15 upgrade zip, review the preflight/schema scripts, and commit the upgrade.

  4. Clear your browser cache and run a Quick Repair and Rebuild from the Admin panel.