Upgrade Wizard "next" Button Redirects To Blank index.php Page (v7.1.4)

Issue: Have been doing some demos and was looking to upgrade Suite 7.1.4 MAX to the latest 7.2. However, the process takes me to a blank index.php page.

I have the following Ubuntu Server configuration:


SuiteCRM-  Version 7.1.4
PHP 5.4.36-0+deb7u3 (cli) (built: Jan  9 2015 08:07:06)

Symptom: When I click the “next” on the Upgrade Wizard it shows the “System Check in progress” status back for a moment then redirects me to the home page “index.php”.

I checked my Apachee logs and it states:

[Thu Mar 05 10:46:42 2015] [error] [client 50.159.252.36] PHP  13. uwFindAllFiles() /home/<"crm directory name">/modules/UpgradeWizard/uw_utils.php:2181, referer: https://<"crm directory name">/index.php?module=UpgradeWizard&action=index

WHen I navigate to the “uw_utils.php:2181” it states:

 $theArray = uwFindAllFiles("$dir/$f/", $theArray, $includeDirs, $skipDirs, $echo);

The group line is:

 if(is_dir("$dir/$f")) {
if($includeDirs) { // add the directory if flagged
$theArray[] = clean_path("$dir/$f");
}

Im my UpgradeWizard.Log file (parent directory) I get the following - then redirected to the index.php. It never makes it past the permissions check.

Thu, 05 Mar 2015 11:08:08 -0500 [UpgradeWizard] - Upgrade started. At start.php
Thu, 05 Mar 2015 11:08:08 -0500 [UpgradeWizard] - at unlinkUWTempFiles()
Thu, 05 Mar 2015 11:08:08 -0500 [UpgradeWizard] - finished!
Thu, 05 Mar 2015 11:08:08 -0500 [UpgradeWizard] - resetting $_SESSION
Thu, 05 Mar 2015 11:08:31 -0500 [UpgradeWizard] - setting session variables...
Thu, 05 Mar 2015 11:08:31 -0500 [UpgradeWizard] - [At systemCheck.php]
Thu, 05 Mar 2015 11:08:31 -0500 [UpgradeWizard] - Starting file permission check...

Can any one recommend any next steps?:

Hi there,

Have you tried running a Quick Repair & Rebuild in Admin -> Repair and then re-navigating into the Upgrade Wizard and letting it finish loading?

Thanks,

Will.

I have successfully ran the “Quick Repair & Rebuild” function and attempted to use the Upgrade Wizard again. Unfortunately that did not resolve this problem.

I also uninstalled and removed Custom Modules (test modules with default fields).
I changed modification settings on the directory to 0777 recursively.
I double checked the logs but there were no other “new” messages.

What did you all do to move past this? So far a lot of forum members are simply moving databases and custom settings over ‘piece by piece’ to a fresh instance/install.

Updates: So far I have made progress. But Nothing significant. I modified [/etc/php5/apache2/php.ini ] with the Variable [display_errors=on].

  1. [/var/log/apache2/error.log] then showed a new error # numbers.
  2. upgradeWizard.log shows the same output and never makes it past [[UpgradeWizard] - Starting file permission check…]

Seems to be PHP issues. Is there an “official” PHP Version that is “recommended” ffor Suite CRM? … :ohmy: