Upgrade von SuiteCRM 7.11.18 auf 7.11.19

Deutsche Sprache - Forum
1

Hallo,
ich wollte meine SuiteCRM-Installation von Version 7.11.18 auf 7.11.19 upgraden, der erste Schritt (“Systemüberprüfung”) geht auch ohne Beanstandung durch, doch beim Hochladen der neuen Zip-Datei erscheint nur für einen Sekundenbruchteil so etwas wie ein Fortschrittsbalken, dann leert sich das Feld, in dem eben noch der Dateiname stand und es erscheint stattdessen die lapidare Ansage "Bitte geben Sie eine Datei an und versuchen Sie es erneut! ". Was ich tat, doch es geht an der Stelle einfach nicht weiter. Im Upload-Verzeichnis sehe ich auch nicht, dass der Upload stattgefunden hätte. Hat jemand schon mit ähnlichen Problemen zu tun gehabt und kann mir einen Tip geben?

Danke!

Mein System ist ein Ubuntu 20.04.2 mit Apache, MySQL, jeweils aktuelle Version.

2

I’m having a similar issue to some level. I select the upgrade zip file and it doesnt move on from showing a new window “Uploading Upgrade Package”…

3

Bitte überprüfen Sie die Berechtigungen auf Ihrem
Ordner /upload /upgrade

4

Hi cherub-chum,

Many thanks for your reply.

What I had already done was built a small script, which I called “update_permissions_upgrade.bat”, set it to executable, and run it from the root folder for SuiteCRM.

Below a copy of update_permissions_upgrade.bat:

echo ‘Setting permissions for www-data’;
sudo chown -R www-data:www-data . &&
echo ‘Done setting permissions…’;
echo ‘Setting 755 permissions to files…’;
sudo chmod -R 755 . &&
echo ‘Done setting file permissions…’;
echo ‘Setting 775 permissions for folders…’;
sudo chmod -R 775 images cache custom modules themes data upload upgrade &&
echo ‘Done setting folder permissions…’;
echo ‘Setting permissions for upload/upgrades’;
sudo chmod -R 777 upload/upgrades &&
echo ‘Done setting permissions for uploads/upgrades.’;
echo ‘Setting 775 permissions to config_override.php…’;
sudo chmod 775 config_override.php 2>/dev/null &&
echo ‘DONE - All CRM Folder and File permissions have been set for reliable CRM operations.’;

Is there something else that I should do?

Appreciate all your help, I am not a developer, and really value your time and expertise.

5

When you are doing the Upgrade from Admin->Upgrade Wizard, can you please open Browser Console panel (press F12 ) and see if you get any Errors ?

6

Hi again,

Tried and the console didn’t show any error.

7

Do you see any errors in upgradeWizard.log or php error logs ?

8

Is there any way I can send you the files? That way would probably show someone more experienced where the issues lies.

Many thanks again for not giving up!

9

Thanks for the replies. Checked the permissions, but as I stated above, the first step of the upgrade wizard doesn’t show any errors. I gave it another try and checked the upgradeWizard.log. Here’s what happens every time when I try uploading the upgrade zip file:

Tue, 11 May 2021 11:08:31 +0200 [UpgradeWizard] - setting session variables…
Tue, 11 May 2021 11:08:31 +0200 [UpgradeWizard] - At upload.php
Tue, 11 May 2021 11:08:31 +0200 [UpgradeWizard] - running upload
Tue, 11 May 2021 11:08:31 +0200 [UpgradeWizard] - ERROR: no file uploaded!
Tue, 11 May 2021 11:08:31 +0200 [UpgradeWizard] - finding new files for upgrade
Tue, 11 May 2021 11:08:31 +0200 [UpgradeWizard] - *** UW using [ ] as source for patch files.

error.log:

PHP Notice: Undefined index: additional_step in /modules/UpgradeWizard/index.php on line 291