Hello,
Can anyone assist us with upgrading our database from version 7.11.23 to a higher version? After upgrading to 7.12, it only shows a blank page.
Here are the current server details:
PHP: 7.4.27 (cli) (built: Dec 14 2021 17:17:06) (NTS)
MySQL: 8.0.27 (MySQL Community Server - GPL)
Server: CentOS Linux, Version 7
Thank you.
rsp
20 August 2025 21:11
2
It could be the permissions issues.
The following documentation is for SuiteCRM Version 7.x; to see documentation on the same topic for Version 8+, click here.
Downloading and installing SuiteCRM If you are installing SuiteCRM for the first time, follow the instructions in this...
Also, check the combability.
Versions SuiteCRM 7.14.x Platform
Linux, Unix, Mac OS
Any version supporting PHP
Windows
Windows Server 2019+
PHP
8.1, 8.2
Web Server
Apache
2.4
IIS
10
Database
MariaDB
10.4, 10.5, 10.6, 10.10, 10.11
MySQL
Do you have any errors in the log file?
Check config.php file, you need to check dbconfig, site_url, etc.
I help people install and upgrade SuiteCRM all the time. If interested you can reach out to me direclty.
Urvi
25 August 2025 06:24
4
Hey @elinkss_234
Yes, we can help with this upgrade and also handle migration and integration if needed. Feel free to connect with us to discuss the details.