Upgrade SuiteCRM 7.4x

📦 Install & Upgrade Help
1

We are looking to update our installation, but when we attempt to upload the .zip file, the screen just returns to the main dashboard and the file is not uploaded.

This is the output from the upgradeWizard.log

Mon, 07 Jun 2021 15:37:01 +0100 [UpgradeWizard] - Upgrade started. At start.php
Mon, 07 Jun 2021 15:37:01 +0100 [UpgradeWizard] - at unlinkUWTempFiles()
Mon, 07 Jun 2021 15:37:01 +0100 [UpgradeWizard] - finished!
Mon, 07 Jun 2021 15:37:01 +0100 [UpgradeWizard] - resetting $_SESSION
Mon, 07 Jun 2021 15:37:13 +0100 [UpgradeWizard] - setting session variables…
Mon, 07 Jun 2021 15:37:13 +0100 [UpgradeWizard] - [At systemCheck.php]
Mon, 07 Jun 2021 15:37:13 +0100 [UpgradeWizard] - Starting file permission check…
Mon, 07 Jun 2021 15:37:22 +0100 [UpgradeWizard] - Finished file permission check.
Mon, 07 Jun 2021 15:37:22 +0100 [UpgradeWizard] - Starting database permissions check…
Mon, 07 Jun 2021 15:37:22 +0100 [UpgradeWizard] - Checking CREATE TABLE permissions…
Mon, 07 Jun 2021 15:37:22 +0100 [UpgradeWizard] - Checking INSERT INTO permissions…
Mon, 07 Jun 2021 15:37:22 +0100 [UpgradeWizard] - Checking UPDATE TABLE permissions…
Mon, 07 Jun 2021 15:37:22 +0100 [UpgradeWizard] - Checking SELECT permissions…
Mon, 07 Jun 2021 15:37:22 +0100 [UpgradeWizard] - Checking DELETE FROM permissions…
Mon, 07 Jun 2021 15:37:23 +0100 [UpgradeWizard] - Checking ALTER TABLE ADD COLUMN permissions…
Mon, 07 Jun 2021 15:37:23 +0100 [UpgradeWizard] - Checking ALTER TABLE CHANGE COLUMN permissions…
Mon, 07 Jun 2021 15:37:24 +0100 [UpgradeWizard] - Checking ALTER TABLE DROP COLUMN permissions…
Mon, 07 Jun 2021 15:37:25 +0100 [UpgradeWizard] - Checking DROP TABLE permissions…
Mon, 07 Jun 2021 15:37:25 +0100 [UpgradeWizard] - No permissions errors found!
Mon, 07 Jun 2021 15:37:25 +0100 [UpgradeWizard] - Finished database permissions check.
Mon, 07 Jun 2021 15:37:30 +0100 [UpgradeWizard] - setting session variables…
Mon, 07 Jun 2021 15:37:30 +0100 [UpgradeWizard] - At upload.php
Mon, 07 Jun 2021 15:37:30 +0100 [UpgradeWizard] - finding new files for upgrade
Mon, 07 Jun 2021 15:37:30 +0100 [UpgradeWizard] - *** UW using [ ] as source for patch files.
Mon, 07 Jun 2021 15:46:19 +0100 [UpgradeWizard] - setting session variables…
Mon, 07 Jun 2021 15:46:19 +0100 [UpgradeWizard] - At upload.php
Mon, 07 Jun 2021 15:46:19 +0100 [UpgradeWizard] - finding new files for upgrade
Mon, 07 Jun 2021 15:46:19 +0100 [UpgradeWizard] - *** UW using [ ] as source for patch files.
Mon, 07 Jun 2021 15:48:00 +0100 [UpgradeWizard] - setting session variables…
Mon, 07 Jun 2021 15:48:00 +0100 [UpgradeWizard] - At upload.php
Mon, 07 Jun 2021 15:48:00 +0100 [UpgradeWizard] - finding new files for upgrade
Mon, 07 Jun 2021 15:48:00 +0100 [UpgradeWizard] - *** UW using [ ] as source for patch files.
Mon, 07 Jun 2021 15:48:06 +0100 [UpgradeWizard] - setting session variables…
Mon, 07 Jun 2021 15:48:06 +0100 [UpgradeWizard] - [At cancel.php]
Mon, 07 Jun 2021 15:48:06 +0100 [UpgradeWizard] - cleaning up files and session. goodbye.
Mon, 07 Jun 2021 15:48:06 +0100 [UpgradeWizard] - at unlinkUWTempFiles()
Mon, 07 Jun 2021 15:48:06 +0100 [UpgradeWizard] - finished!
Mon, 07 Jun 2021 15:48:06 +0100 [UpgradeWizard] - resetting $_SESSION

2

@paulmitchell507
Look at information about upgrades here:


I think that you should do upgrade step by step.
3

This might help the planning

1 Like
4

@p.konetskiy
Thank you for your quick reply.
Yes, I am following the upgrade guide that you mention, and I downloaded the relevant file,
SuiteCRM-Upgrade-7.4.x-to-7.6.10.zip

I assume there is not a specific Linux upgrade file but just a generic file?

Paul

5

@paulmitchell507

All versions and upgrades you can download here: https://sourceforge.net/projects/suitecrm/files/

I don’t know what different for upgrade in Linux and Windows. If I understand correctly that you use Windows.

6

@p.konetskiy
I use Linux, but I can’t find a specific Windows or Linux version of the upgrade zip file.

7

@paulmitchell507

There isn’t specific file for Windows or Linux as I know. I wrote the link to archive of all files.

Maybe problem with cache of browser.