my i just tried to Upgrade my SUITECRM to the latest Version.
Is first tried to do the upgrade on a dev server, everything worked well.
I startet the Upgrade on the production system and everything worked well since the screen copying files runs and runs… after about 10 mins i broke up. The Same Server my Dev instance is running, the copying files took about max 1 min.
I think there went something wrong, but: I can see some system improvements, cause the reports now are working correct for example.
I was not able to finish the Upgrade. But: my system is running and shows me i have the Version **Version 7.11.19
But the upgrade was not complete done.
What should i do now? Can i uninstall the Upgrade and do it again?
I have a Backup of the database and the complete files of the CRM, shut i just set up a new instance with the backup and start to upgrade again? Is the Upgrade updating the database too?
If the “About” says you’re on the new version, you are, at least I’ve seen this happening before, even if the upgrade didn’t seem to finish the final stages.
I would just do some tests to make sure everything is working fine.
If you retry any upgrades that fail half-way through, always clear the cache/upgrades/temp directory.
After opening the List of email templates i am not able to pick one, cause when i click on the name of the Template nothing is happening.
When i click on the Erase icon to close the Window this screen is shown:
Actually we are working productive on the system and i do not know, if i can get this system running, do you or someone else have some quick advices? Thank you a lot.
I changed the Permissions that way, the CSS Problem in the Reports is now fixed.
But the Mail Client is not working, so the changes did not affect the functionaliy.
An other Issue i found, was that my workflows that where sending mails bases on sheduler are not working actually. Workflows triggered by save are working.
I tested it in versions 7.10.22 and 7.11.18. It worked for me.
Did you do “Quick Repair and Rebuild” after change permissions?
Do you have messages about errors in log file?
I see that that field “Body” don’t support html editor. Maybe you should save the user record again.
Hello, Cron is configured and the Workflow without “Send Email” as Action are working well.
I think that i have 2 Problems:
Outbound E-Mail Account configuration crashed during the update, i hope i can fix that today easily.
My Popup Windows with the search/list view of email templates or account, or quote etc. are not working. I can see the List but when clicking on an entry nothing happend.
Error Log Level: Fatal
This is what is written down there (just the last lines)
Wed May 26 09:40:08 2021 [1547513][3f547067-f5c7-94ce-d45f-600e8218fd16][FATAL] SugarBean::populateDefaultValues $field_defs should be an array
Wed May 26 11:04:21 2021 [1985390][32d40667-cd32-e356-4e56-6088344d9083][FATAL] SugarPHPMailer encountered an error: Invalid address: (to):
Wed May 26 11:06:29 2021 [2023019][32d40667-cd32-e356-4e56-6088344d9083][FATAL] SugarPHPMailer encountered an error: Invalid address: (to):
Wed May 26 11:08:33 2021 [2023019][78039cf5-6f87-6c10-735a-5e996ae0432f][FATAL] SugarPHPMailer encountered an error: Invalid address: (to):
Wed May 26 11:21:13 2021 [2076602][921a13ee-d342-ba44-5d26-5f60b0a51493][FATAL] SugarBean::populateDefaultValues $field_defs should be an array
Wed May 26 11:37:00 2021 [2200861][78039cf5-6f87-6c10-735a-5e996ae0432f][FATAL] SugarBean::populateDefaultValues $field_defs should be an array
When i am just clicking on a email adress from the contact detail view, this is logged on error log level: Error
Thu May 27 11:18:39 2021 [169561][78039cf5-6f87-6c10-735a-5e996ae0432f][ERROR] EmailController::action_getFromFields() expects an outbound email id as stored option of inbound email (d7dbef2f-1db0-fb85-9643-60017cff58bd) but it isn’t valid.
Thu May 27 11:18:39 2021 [169561][78039cf5-6f87-6c10-735a-5e996ae0432f][ERROR] EmailController::action_getFromFields() panic: An error occurred! (203)
Thu May 27 11:18:39 2021 [169561][78039cf5-6f87-6c10-735a-5e996ae0432f][ERROR] Incorrect “replay to” format found: xxxxxx@xxxxx.de
Thu May 27 11:18:39 2021 [169561][78039cf5-6f87-6c10-735a-5e996ae0432f][ERROR] EmailController::action_getFromFields() error: 205
Thu May 27 11:18:39 2021 [169561][78039cf5-6f87-6c10-735a-5e996ae0432f][ERROR] Signature html not found!
Thu May 27 11:18:39 2021 [169561][78039cf5-6f87-6c10-735a-5e996ae0432f][ERROR] Signature plain text not found!
Thu May 27 11:18:39 2021 [169561][78039cf5-6f87-6c10-735a-5e996ae0432f][ERROR] EmailController::action_getFromFields() is Panicking: Reply-To address is not filled.
It’s problem with loading files to frontend only. Sorry, I can’t see you installation. The file vendor/tinymce/tinymce/tinymce.min.js is loading for version 7.11.x .