Upgrade from 7.11.18 to 7.11.22 fails and breaks the frontend and login!

Hi all,

I have tried to upgrade SuiteCRM to 7.11.22 from 7.11.18 and the frontend has been broken with unusable working area…all upgrade Wizard checks were saying that it all passing normally for the upgrade process. It broke in last moment…it is also impossible to login within any browser with user account details. The message says that it is wrong name and pass all of the time.

This is what I have found in upgradeWizard.log below:

upgradeWizard.zip (26.2 KB)

*> Upgrading the database from 6.5.25 to version *
Thu, 14 Oct 2021 09:53:21 +0000 [UpgradeWizard] - Running SQL file /home/domainname/public_html/suitecrm/cache/upgrades/temp/3F7T3V/scripts/65x_to__mysql.sql
Thu, 14 Oct 2021 09:53:21 +0000 [UpgradeWizard] - *** ERROR: Schema change script [/home/domainname/public_html/suitecrm/cache/upgrades/temp/3F7T3V/scripts/65x_to__mysql.sql] could not be found!
Thu, 14 Oct 2021 09:53:21 +0000 [UpgradeWizard] - Rebuilding JS Langauages
Thu, 14 Oct 2021 09:53:21 +0000 [UpgradeWizard] - Rebuilding Dashlets
Thu, 14 Oct 2021 09:53:22 +0000 [UpgradeWizard] - At updateVersions()… updating config table and sugar_version.php.
Thu, 14 Oct 2021 09:53:22 +0000 [UpgradeWizard] - *** ERROR: no sugar_version.php file location found! - cannot complete upgrade…

Can someone help out…txn in advance.

We have restored the system from backups…that was most simple solution. So, to whom may it concern, keep your records and save your system regularly.