I have Suite CRM Version 8.2.1. And now i wanted to update it to 8.3.0. I do the following things:
1.) i upload the SuiteCRM-8.3.0.zip to the suitecrm-test/tmp/package/upgrade folder.
2.) After that i run ./bin/console suitecrm:app:upgrade -t SuiteCRM-8.3.0
3.) Then i run ./bin/console suitecrm:app:upgrade-finalize -t SuiteCRM-8.3.0
4.) The permissions are set right.
5.) Now i open the suite crm and it says:
It does not show any Errors in my php_errors.log. But the output of the php errors works, because i get error from my webshop which is in another subfolder.
is the config file owned by root and trying to read it with the apache web user apache? Most common error making upgrades using the user root then files can’t be read by the web server.
You have a bunch of images with 200 response message which is OK
You have to debug the 500 error better. Apache gives a 500 when there’s a server-side error and something is preventing a response.
Check Apache error log (usually /var/log/httpd/error_log) and PHP (usually for PHP-FPM /var/log/php-fpm/www-error.log) - may be different in your setup, but fairly identical if using EL distros - and check the errors in detail there please.
I’ve never seen anyone diagnose errors without actually seeing the errors.
If there’s that someone able to tell errors from timestamps, ain’t me. Good luck.