upgrade 7.7.4 => 7.9.17 => 7.10.4 fails

Suitecrm Forum - Deutsche Sprache Installation & Upgrade- Hilfe
1

My system is Ubuntu 14.04, mysql 5.7, php 5.5.9. SuiteCRM 7.7.4.
I’m trying to upgrade to SuiteCRM 7.10.4.
Upgrading to 7.9.17 works fine. But then when I start upgrading from 7.9 to 7.7.10 after the upgrade starts I only see blank screen.
I tried to use php 7.0. The same blank screen.
In the apache error log I see

[Fri Apr 13 14:36:22.806375 2018] [:error] [pid 2409] [client 10.1.12.252:57292] PHP Fatal error: Uncaught Error: Call to undefined method EmailAddress::getSendConfirmOptInEmailActionLinkDefs() in /var/www/crm/cache/upgrades/temp/vWejYv/SuiteCRM-Upgrade-7.9.x-to-7.10.4/modules/Contacts/metadata/detailviewdefs.php:51\nStack trace:\n#0 /var/www/crm/modules/UpgradeWizard/SugarMerge/EditViewMerge.php(707): require()\n#1 /var/www/crm/modules/UpgradeWizard/SugarMerge/EditViewMerge.php(756): EditViewMerge->loadData(‘Contacts’, ‘modules/Contact…’, ‘/var/www/crm/ca…’, ‘custom/modules/…’)\n#2 /var/www/crm/modules/UpgradeWizard/SugarMerge/SugarMerge.php(209): EditViewMerge->merge(‘Contacts’, ‘modules/Contact…’, ‘/var/www/crm/ca…’, ‘custom/modules/…’, true)\n#3 /var/www/crm/modules/UpgradeWizard/SugarMerge/SugarMerge.php(180): SugarMerge->mergeFile(‘Contacts’, ‘detailviewdefs…’, true, true)\n#4 /var/www/crm/modules/UpgradeWizard/SugarMerge/SugarMerge.php(150): SugarMerge->mergeModule(‘Contacts’, true, true, true)\n#5 /var/www/crm/modules/UpgradeWizard/commit.php(278): SugarMerge->mergeAll(true, true, true)\n#6 in /var/www/crm/cache/upgrades/temp/vWejYv/SuiteCRM-Upgrade-7.9.x-to-7.10.4/modules/Contacts/metadata/detailviewdefs.php on line 51, referer: https://crm7104./index.php?module=Administration&action=index

What can be done? Maybe there is a better way to upgrade from 7.7.4 to 7.10.4?

2

I have the same problem with upgrade from 7.9.17 => 7.10.4. Did you find a solution. In my instance I added several fields to the module “contacts”. Can this cause the problem. I hope not.

In order to make upgrade wizard working again (no blank screen), you can do “mv upgrades upgradesX” so that SuiteCRM is forced to create a new directory “upgrades”. After that the blank screen in the upgrade wizard is gone away, but the problem occurs again with you try updating again.

3

I solved the problem by removing all files in custom/ which where enumerated in the
“Upgrade process will update some files but these files also exist in custom/ folder. Please review the changes before continuing:”
warning. There wasn’t such warning before and they (the customizations) didn’t get in the way before.

Thanks for the “mv upgrades upgradesX”, it simplified the process.

4

Hi guys,

This should now be resolved with the latest version of the upgrade packs. Let me know if you encounter any more issues.

Thanks.

5

Hi,

The error also occurs in SuiteCRM-Upgrade-7.9.x-to-7.10.5:
PHP Fatal error: Uncaught Error: Call to undefined method EmailAddress::getSendConfirmOptInEmailActionLinkDefs() in C:\xampp\htdocs\mycrm\cache\upgrades\temp\FFC3.tmp\SuiteCRM-Upgrade-7.9.x-to-7.10.4\modules\Contacts\metadata\detailviewdefs.php:51

I deleted SuiteCRM-Upgrade-7.9.x-to-7.10.5\modules\Contacts\metadata\detailviewdefs.php in SuiteCRM-Upgrade-7.9.x-to-7.10.5.zip. This file is already in scripts\files_to_add_post\modules\Contacts\metadata folder in SuiteCRM-Upgrade-7.9.x-to-7.10.5.zip.
I run again the upgrade process from 7.9.5 to 7.10.5 and all went well.