Updating a list to be 'mass editable'

Is there a way to make a dropdown list mass editable so that it shows up in the Mass Edit function when trying to update multiple support tickets, for instance?

Thank you.

In Studio / Module / Fields

Select that field and see if there is a checkbox called ā€œMass updateā€, turn it on.

I note that some fields donā€™t provide that checkbox, Iā€™m not sure what the logic is to make some available, and others notā€¦ :huh:

It can also be done from the vardefs, see this or similar threads

https://community.sugarcrm.com/thread/18949

Thank you. I did try that and the field I wanted didnā€™t have the ā€˜mass editā€™ option and wasnā€™t sure if there was a way I could change the parameters for that one field TO be mass editable. Like you said it must be what suitecrm folks decided is mass editable or not. :wink: