Update wizzard blank

📦 Install & Upgrade Help
1

Hi all,

using 7.9.9 on Ubuntu 16.04 / Virtualmin and trying to update to 7.9.12 the ‘update wizzard’ screen stays blank.
So does ‘system settings’. All other screens do popup.
No clues in the error_logs (php, suitecrm).

What can that be, never had it before

kind regards Rob

2

Blank screens are normally PHP Fatal errors, it’s very strange that you don’t have an error in your PHP log…

You can try checking (and increasing) some settings in php.ini:

  • memory_limit
  • max_execution_time
  • max_upload_size (must be greater than the size of the package you’re uploading)

Also check your Linux permissions.

3

Thanx pgr,

things are solved after a server reboot (almost looks like windows) so I’m not sure what caused the problem.
Settings were good as I was always able to upgrade and didn’t change anything.

I also suspect PHP but nothing in the log files.

Anyway, thanks for your help.
Rob