Update very slow

Hi all,

I’m using SuiteCRM 7.2.1 on IIS and MSSQL but I have a big problem: all the list are loaded correctly and fast but when I tried to update one record is very slow (it can took 2/3 minutes)

I enabled the DEBUG in log file and I found that:

03/16/15 20:27:55 [1076][1][DEBUG] process_full_list: AOD_IndexEvent(d06dcad7-d094-5645-eea7-54fd6aae63e8): record_id = 568d90c3-9b1a-583e-e773-54fd6a645228
03/16/15 20:27:55 [1076][1][DEBUG] process_full_list: AOD_IndexEvent(d06dcad7-d094-5645-eea7-54fd6aae63e8): record_module = Opportunities
03/16/15 20:27:55 [1076][1][DEBUG] Hook called: AOD_IndexEvent::process_record
03/16/15 20:29:03 [1076][1][DEBUG] Hook called: AOD_IndexEvent::before_save
03/16/15 20:29:03 [1076][1][DEPRECATED] SugarBean.php: preprocess_fields_on_save() is deprecated

What is the problem? Already rebuilded and tried everything…

Please help me :slight_smile:

Thanks
Best regards

I’m seeing something similar. Updating a lead will take in the order of minutes although on the actual page the “server response” is listed as a second or two. Sometimes the server just hangs for minutes during a record update.

I’m also running 7.2.1 but on Ubuntu and mysql.