Unexpected errors when calling actions

[mehedihasan]

The “unexpected errors when calling actions” message during Quick Repair and Rebuild. I have cleared the cache directory manually , that doesn’t work

[rsp]

What is your suitecrm and php versions? You can check crm and php log for details.

Is everything in DB?

This is a list of some important files and directories (located under the legacy/cache directory). Where it says " Deletable?" “No”, then you must backup the directory and restore it on the new Suite system, to have a full working copy of the Suite system. To keep it simple, backup the entire cache directory and restore it on your other system. SugarCRM cache directory – it is NOT a cache directory! By Jason Judge on 2012-06-11 in development, SugarCRM SugarCRM has a directory called “cach…

[mehedihasan]

SuiteCrm Version 8.6.0 and Php 8.2

[chris001]

You can’t just erase the entire legacy/cache dir., it contains user data and system data.

[mehedihasan]

Would you please tell me What I have to do now

[rsp]

@mehedihasan

unexpected errors when calling actions

What all steps you performed? When did you get this error?

[mehedihasan]

@mehedihasan

Quick Repair and Rebuild.

When i Clicked Quick Repair and Rebuild option

[chris001]

This is a list of the only subdirectories under legacy/cache that are safe to delete:

Is everything in DB?

This is a list of some important files and directories (located under the legacy/cache directory). Where it says " Deletable?" “No”, then you must backup the directory and restore it on the new Suite system, to have a full working copy of the Suite system. To keep it simple, backup the entire cache directory and restore it on your other system. SugarCRM cache directory – it is NOT a cache directory! By Jason Judge on 2012-06-11 in development, SugarCRM SugarCRM has a directory called “cach…

[rsp]

I think we are missing a track here. So, for your original question; do you have any errors in the log files? Does this happened randomly? Is it new instance or you’re using from the long time?

Check on this forum too

[chris001]

Sometimes it’s a permissions/ownership issue. Repair fails when it cannot delete a file or a directory because the Suite web application user doesn’t have the rights to write. Can you run the commands to reset file and directory permissions and ownership?

[rsp]

@chris001

Can you run the commands to reset file and directory permissions and ownership

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